El Pollo Loco is a well-known brand that has established itself as a popular destination for delicious and flavorful Mexican-style grilled chicken. With a mission to serve flavorful food with a unique twist, El Pollo Loco has become synonymous with mouthwatering dishes that appeal to a wide range of taste preferences. The brand takes pride in using high-quality ingredients and the finest chicken, ensuring that every bite is full of tender and juicy goodness. From their famous fire-grilled chicken to their delectable tostadas and bowls, El Pollo Loco offers a diverse menu that caters to both meat lovers and vegetarians. With a commitment to providing fresh and healthy options, El Pollo Loco has become a go-to choice for those seeking a tasty and wholesome meal. Whether it's for a quick bite on the go or a fulfilling family meal, El Pollo Loco is a brand that consistently delivers on its promise of delicious and satisfying food.
Reviews
We've been coming here very often, the food is good.
However in the past 4 times we have come the food of COLD
The beans, rice, my tacos al carbon and the tortillas even rip from the lack of heat.
I don't know if they intentionally changed something?
They need to check the temperature in their food.
I think it'll be a couple of days before we come back again.
I love the avocado salsa! great service, the cashier leo was super attentive he and staff had a positive attitude! also the coupons are superr wallet friendly
The staff is so nice and helpful! I ordered a spicy quesadilla and I couldn't eat it, so they remade it for free. I got coupons too! Love it here.
Their food is fresh and healthy compared to other take out options, but I swear this location messes up your order 75% of the time. They’re notorious for forgetting tortillas with family meals, so always double check before driving away. It’s such a shame because I love their food, but this location can’t seem to get it together most days. MANAGEMENT - please hire more staff so everyone isn’t rushed and burned out when they put your order together. The food costs enough to pay for this. Focus on morale with a positive encouraging work environment and maybe activities outside of work. Happy people do a better job than this, so it’s clearly a management issue.
Heavy traffic near the location. We went inside to place our order. Greeted when we walked in. Great customer service. Food was fresh. 👍🏾👍🏾
I always go here & the service is ok, came here the other night, just before closing & Ve was such a sweetheart! Very nice & polite! She deserves a raise, she went above & beyond!
This is our Local Pollo Loco, the food here very fresh and hot. The chicken is so delicious with the Pollo Loco Marinating recipe. However, today's Visit, I noticed the Customer Service attitude wasn't as welcoming as before, it has been several months since we ordered from here. We were looking forward to ordering here today. I didn't know the Reward Program had changed. We need to scan our QR Code first. The manager had a bothered attitude to fix it, so I can earn my points on a Large Order. 2-Family Meals. Several months ago, all the Employees would welcome all the guests with a welcoming attitudes. The cashier communicated with "Short phrases" and definitely not too happy.
I LOVE this place. I've been a customer here for a few years now and the quality of the food has not changed whatsoever. I just cannot get enough! Excellent food and excellent service, when I'm in the drive-through they're always speedy and efficient. My all-time favorite is the chicken chipotle burrito. I order it every single time and they always make it so delicious and they're never stingy with the ingredients. Even though they're fast with orders, the food has never been cold. I believe her name was Amy, but she was my cashier and offered excellent service and remained very patient with me. I highly recommend this place!🫶🥰
We've been coming here very often, the food is good.
However in the past 4 times we have come the food of COLD
The beans, rice, my tacos al carbon and the tortillas even rip from the lack of heat.
I don't know if they intentionally changed something?
They need to check the temperature in their food.
I think it'll be a couple of days before we come back again.
I love the avocado salsa! great service, the cashier leo was super attentive he and staff had a positive attitude! also the coupons are superr wallet friendly
Location
4330 Genesee Ave, San Diego, CA 92117, United States
Hours
-
Updating...
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